Effective Date: September 22, 2026
Oxford Sliding Door & Window (“Oxford Sliding Door & Window,” “Oxford,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit oxfordslidingdoor.com, contact us, request an estimate or service, or submit information through our advertising and lead-generation forms, including forms provided through Meta platforms such as Facebook and Instagram.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Phone number
- Email address
- Property or service address
- Information about your sliding door, window, screen, shower door, closet door, or other repair or replacement needs
- Information you provide when requesting an estimate or scheduling service
- Photos or other information you voluntarily provide about a repair
- Communications between you and Oxford Sliding Door & Window
- Information submitted through our website forms
- Information submitted through Meta lead forms
- Basic technical information associated with your visit to our website, such as IP address, browser type, device information, and pages visited, where applicable
Please do not submit sensitive personal information through our website or lead forms unless it is necessary for your service request.
2. Information Collected Through Meta Lead Forms
We may advertise Oxford Sliding Door & Window on Meta platforms, including Facebook and Instagram. When you submit a lead form through a Meta advertisement, you may provide information such as your name, phone number, email address, property address, and details about the service you are requesting.
We use this information to:
- Contact you regarding your request
- Discuss your repair or replacement needs
- Provide an estimate or quote
- Schedule an appointment or service
- Answer questions about our services
- Follow up regarding a service request
Information submitted through a Meta lead form may be provided to us by Meta so that we can respond to your request.
For information about how Meta handles personal information, please review Meta’s applicable privacy policies and terms.
3. How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests
- Provide estimates and quotes
- Schedule and perform services
- Communicate with customers
- Coordinate appointments and service visits
- Provide customer support
- Process payments or transactions when applicable
- Maintain business and service records
- Improve our website and services
- Respond to reviews, questions, or customer communications
- Comply with legal obligations
- Protect our business, customers, employees, and service providers
We may also use information for marketing or advertising purposes where permitted by applicable law and your choices.
4. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary to operate our business and provide requested services, including with:
- Service providers and contractors assisting us with requested services
- Technology, website, hosting, communication, scheduling, payment, or customer-management providers
- Advertising and lead-generation platforms, where applicable
- Professional advisers or business service providers
- Government authorities or other parties when required by law
- Parties involved in protecting our legal rights, property, customers, or business
We only share information as reasonably necessary for the applicable business purpose.
5. Phone Calls, Text Messages, and Email
If you provide your telephone number or email address, we may use that information to respond to your request, provide estimates, coordinate appointments, communicate about services, or otherwise respond to communications you initiate.
If we send marketing text messages or emails where applicable, you may opt out using the instructions provided in those communications.
Consent to receive marketing communications is not required to request a quote or purchase our services.
6. Cookies and Online Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website traffic, measure advertising performance, and improve our services.
Depending on the technologies currently installed on our website, these may include services provided by third parties such as Meta or Google.
You can adjust certain cookie or tracking settings through your browser or applicable device settings. Disabling certain technologies may affect some website functionality.
7. Meta Advertising
Oxford Sliding Door & Window may use Meta advertising services to promote our services and measure the effectiveness of our advertising.
Meta may independently collect or process information in accordance with its own privacy policies. Our use of Meta advertising tools may allow us to understand whether advertising campaigns generate visits, inquiries, or other interactions with our business.
We do not use information collected from customers to make decisions about eligibility for credit, employment, housing, insurance, or other similarly significant matters.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
10. Third-Party Websites and Services
Our website, advertisements, or communications may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
11. Children’s Privacy
Our website and services are intended for adults and businesses seeking home, property, commercial, or other repair and replacement services.
We do not knowingly collect personal information from children under 13 through our website or advertising forms.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
12. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:
- Request information about the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Ask questions about how your information is collected or used
Some requests may be subject to legal or business-record requirements.
To make a privacy-related request, please contact us using the information below.
13. Florida Privacy
Oxford Sliding Door & Window is located in Florida and provides services in Florida.
We will handle personal information in accordance with applicable federal and Florida privacy laws. Privacy rights and obligations may depend on factors such as the type of information involved, the nature of our relationship with you, and applicable legal requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, advertising practices, technology, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or how Oxford Sliding Door & Window handles personal information, please contact us:
Oxford Sliding Door & Window
Phone: 561-316-8857
Email: Oxslidingdoorpro@gmail.com
Website: oxfordslidingdoor.com
By using our website, contacting us, requesting an estimate, or submitting information through one of our lead forms, you acknowledge that you have read this Privacy Policy and understand how we may use your information as described above.